In my opinion the list seems very valid . Looking at it from a Vet's point of view is a eye opener. I did , end up having to pay a bit extra money one time , for a Emergency visit. Even though I had come before closing. However, it did make them have to stay later.
I wonder what they think when the owner becomes emotional over their sick pet ? I admit I have cried in front of the vet over my sick or injured dog. Embarassing though, however, it did not seem to phase them. Thankfully.