well i tried down loading two programs that were suggested to me from Yt and i still couldn't get my pics to come out anymore, so i decided to let my husband do it for me since he's more computer literate but he said he couldnt get it to work so i'm out of luck! i'm so frustrated for that same reason that i can't post any pics of my bella ! now i really don't like to get on YT because i see everyones pictures and yet i can't put mine on .can anyone please help me again just tell me step by step what to do so i can put my babys pics on