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Originally Posted by Britster  Then it must just be my Petsmart! LOL. I didn't mean any offense to you, sorry 
I always cringe because every time I go into mine, I see the employees saying to new puppy owners "oh these are GREAT healthy training treats!" and they pick up the box of Milkbones sitting right next to the Wellness treats... it just makes no sense to me! And all the Nutro reps in there every weekend (I know they don't work for Petsmart) but still... lol. I've had mulitple employees ask me if I needed help when I'm looking at the treats and they all hand me the Nutro crap, and the Pedigree crap... and there's actually quite a few healthy treats now at Petsmart they skip over and don't even recommend.
I'm glad to hear your Petsmart is not like that! And in general, Petsmart seems like they're trying to step up in terms of nutrition. |
We were thrilled to get a Petsmart near us but they are not the fonts of nutrition wisdom either. They asked if they could help me when I was reading labels in the dog food one day. So, I posed a few questions. The lady first looked blank and then made the fatal mistake of talking when she did not know! I don't mind at all if someone tells me they don't know something & then tries to help find an answer. But when they pretend to know, and talk out of the wrong end......ggrrrrrr! I got some bad unsolicited advice about feeding my puppies when a Petsmart employee came up while I was looking for a decent nipple to use with a syringe. I normally do not take my dogs or puppies into Petsmart, but I had to stop on my way home from the vet one day with one of the puppies from Ben & Sadie's litter. I actually had one of the employees try to take my tiny puppy right out of my arms! I had to pull away and say, "Please DON'T! He's not well!" She was just excited and wanted to hold such a tiny pup, but I would never do that without asking!
If Petsmart is really trying to step it up, they should offer some of the high premium dog foods! How about some Merrick Before Grain, Evo, Innova??? Even Petco has better selections. We don't have Petco tho.
On the other hand.....I hear GREAT things about our Petsmart trainers! I am going to sign Annie up for puppy classes after hearing some rave reviews from those who have been. The employees are always super pleasant and try to be helpful. So we have some good points too!
I think each Petsmart is diffierent. You are going to have both good and bad in areas of training, nutrition knowledge, grooming, and even the vet care offered (Banfield) at some. That is why it is so important to research our own breed and come with a pretty good knowledge base ourself.
