Originally Posted by MaddiesMommie  Our Health Guarantee
Your Puppy has a 1 Year Health Guarantee!; Your puppy will be checked by a licensed veterinarian prior to being shipped. You will receive a health certificate along with proof of vaccines and wormings.
To qualify for a refund or a replacement animal, a consumer must obtain a veterinary certification that the animal is unfit within fourteen business days of the purchase, and return the pet to the seller within three business days of obtaining this certification.
The buyer is responsible for future vaccinations and wormings. The puppy will be registered with papers.
The buyer must provide the puppy with routine preventative care, such as, vaccines, annual physical examinations by a licensed vet and follow the given guidelines for vaccinations and de-wormings.
All puppies need to be on heart worm prevention.
A puppy showing any serious genetic or congenital defect that is life threatening will be replaced as follows:
The puppy must show the defect by one year of age and be examined by a veterinarian. We must be notified at once, in writing, by the vet. Our vet will interpret the report and if he concurs, then a replacement puppy will be given of equal or greater value and shipping cost will be the responsibility of the buyer.
Also, any puppy with a defect must be returned in good condition other than the specific problem at the cost of the buyer or euthanized with the prior permission from us to qualify for a replacement puppy.
No refund in part or in full will be given.
You are covered under this guarantee for replacement only. We do not give refunds.
We will not be responsible for any medical expenses occurred.
Buyer is responsible for transportation cost to and from us on a replacement puppy.
This guarantee applies to the original puppy owner only and is not transferable to a second party. You will have full breeding rights.
No replacement puppy will be given if the puppy has been bred, spayed, neutered, or altered in any way, or euthanized without our written permission.
A replacement puppy will be of comparable bloodlines. It is understood that the replacement puppy may not be from the same exact parents of the original puppy.
There are certain disorders that may be caused by environmental factors for example: allergies, thyroid dysfunction, Demodectic mange and other autoimmune disorders that are not covered by this guarantee.
We guarantee a healthy companion puppy.
Puppies are like children, they are susceptible to pneumonia and other infections due to drafts, cold temperature, ect.
No guarantee is given against parasites such as worms, cherry eye, coccidiosis, or giardia, parvo, corona, distemper, kennel cough, upper respiratory infections and pneumonia.
Puppies have all been vaccinated and are in excellent health prior to shipping.
We are not responsible for any future surgeries such as hernias, ect. Some puppies have umbilical cord hernias. We will not have small umbilical cord hernias removed as advised by our vet, because these hernias usually go away on their own.
Puppies are guaranteed against HIP Dysplasia for 1 year. Hip Dysphasia guarantee is void if puppy is kept on chain or cable, or used for breeding purposes before 1 year of age.
Several other factors to remember: Diet, not too much exercise "no long walks before 2 years of age, no "jogging", no breeding under 1 year of age, no being kept on a cable or chain.
We must see the X-ray of your puppy before a replacement puppy is given.
Take your puppy to an expert on hip x-rays, it can make all the difference. If your dog isn't held perfect during x-rays, you will have a false x-ray reading and we will not replace your puppy. That is very common for the vet to mistake an x-ray if your dog isn't held still and perfect, and the same dog with a different x-ray will pass if held correctly. This is why your vet is so important. Make sure you choose the right vet in this matter.
All our puppies are weaned on Science Diet or Eukanuba puppy small bites puppy food.
If there is a problem, we must be contacted immediately and the problem must be verified by our own veterinarian. This contract is null and void if the terms and conditions are not fulfilled and met. |