Was it a custom order? Does the vendor have it in stock or does she have to order it? Many online vendors don't keep stock so they have to order from their supplier which can take weeks, then send it on to you. Either way, it should be stated on their website what the expected ship time is.
Just an FYI, Paypal requires sellers to ship within 7 business days of payment. The new credit card laws require vendors to ship within 30 days after the credit card is charged unless otherwise stated. You can dispute the charges if you don't receive the item in a timely manner and get a refund.
It's always best to email a vendor directly through her website rather than relying on pm's through forums. |