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Originally Posted by AllDogBoots  I would be upset as well. In fact the same thing happened to Max. They chopped ALL the hair off his head and face. Tell the owner exactly how you feel and that they just lost a great customer.
Give Poppy lots of love. She'll feed off your attitude. You don't want her to know that she didn't get a nice haircut (although it looks nice). |
My sentiments exactly! I pay as much at the groomers as I do for my own hair cut and I expect the same level of service...hopefully your concerns with the call with be met and it will just be a one time deal of a horrible mistake...if not, no apology or say free grooming service next time in the least to make up for it, etc; here's my motto...if you can't provide the service I pay for I'll go elsewhere