[Mardelin]

Originally Posted by capt_noonie

I don't totally agree with the tags either. Poor customer service, imo should be poor communication, but not sure how that would work in a search function. Someone would have to put those specific words into a search.

The thing is, the communication with Ivs was great, friendly and helpful, when it was assumed I was gonna order $75 worth of stuff. After admin cleared it up, the communication was slow, curt, and impersonal. I could feel "attitude", and then having them say I had an "unpleasant tone" in my later emails. I was trying to get the point across that i was getting frustrated.

From my view point, here is a vendor who is hardly posting, does not contribute much to the YT community, and donating a prize that is actually a coupon. They are here for free advertising (well besides being a CM). I think they were caught in their, well I don't want to say trick, but for lack of a better word, and then spun it around to making it that me and LD misunderstood. I still have not gotten a reply by them: If they really did not intend the prize to be a coupon, why would they have to mention the $75 minimum? She said "You'd really only be spending $50"

And never really understanding you only wanted to spend the amount of the Coupon $25.00.

Big mistake by this vendor. Just think of the potential customers lost from YT alone; bad marketing. Over $25.00 they lost thousands.