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Originally Posted by FlDebra Since I feel like I have gotten to know Nancy over the years here AND I have seen her post about this topic before, I think I immediately took her post as she intended and not how some read the words. It might have been an unfortunate choice of wording, but I know that Nancy was in no way inpuning the integrity of the individual positive reviewers.
I think what she is saying is that the overall positive review picture is not nearly as believable if only positive reviews are seen. If you have a Review Forum and 99% of all reviews on all products are positive, you sort of doubt the overall accuracy -- not the individual's experiences with the products or their word, but you feel like too many negative experiences are not being voiced. On the other hand, if you see 85% positive and 15% negative (and I am just pulling numbers out of thin air as an example), then you feel like people feel comfortable enough to report any experience -- good or bad. Now -- if a product has ALL product reviews that is fine as long as you see other products are occasionally getting a negative review. It is easy to believe no one has had a bad experience about one product, but it is NOT easy to believe that all experiences with all products are positive.
In short -- she is not disbelieving the individual positive reviewers at all, she is saying if negatives are never received the overall positive picture is probably distorted. I hope this helps and doesn't just further complicate this issue.  |
Oh thank you for explaining it so well, that's exactly what I meant!