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Old 12-03-2010, 06:46 PM   #5
FlDebra
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Join Date: Oct 2006
Location: FL
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Quote:
Originally Posted by Gennies View Post
I'm a bit concerned that it's been almost 2 weeks since I've purchased an item from a yt seller and have not had any reply at all to my pm's and it hasn't arrived in the mail. Should I wait longer? Should I report them to admin? Thanks for any suggestions.
The vendor not replying to your PM's would be my biggest concern. I can understand things being a little slow right now with the holidays but communication is still important. I would also review where you made the order (was it from a thread here or their own website?) -- look to see if they say how long to expect for shipping. There are some custom made products, where the vendors are warning on their website that they are taking 6-8 weeks to fill orders. If that is the case, then there is nothing to do but wait. They get backlogged, especially with a Gift Exchange and the holidays coming together.

If it was an item that is already made, and there were not comments on how long they would take to ship -- then I would expect it to at least be in the mail within 2 weeks. If this is the case, I would send one more PM putting some attention getting subject line like -- PLEASE ANSWER NOW! Then ask when the item was/will be shipped.

So, basically I am saying it all depends on what the item was and how you ordered it. Custom-made items may take a long time.
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