[BonBon]

Originally Posted by Wylie's Mom

I have PetPlan, and haven't yet had any problems. When I was starting PetPlan, I called and spoke to customer service and asked what I should ask for during Pfeiffer's first exam. They told me the vet had to write in her records that her patellas were not luxating (the rep gave me the exact sentence that the vet should put in the records).

Others here have had some fairly recent problems with PetPlan - ie, some issues were noted as 'pre-existing', even though they were puppies (???)...weird.

Bonny (BonBon) has really looked into the various plans, and has great insight to some of the issues. {btw, Bonny, question...for the new meds you're giving...how did you get around the pre-existing condition stuff? Or, did he have Trupanion prior to the addition of the meds? Is Trupanion more flexible about pre-existing? If yes, I may need to look into that for Wy and Marcel}

Ann, Alexander isn't insured. By the time I learned there was such a thing as pet insurance, he was past the age most companies would cover him and already had some health problems.

Trupanion is just as strict about pre-existing conditions as Embrace or Petplan. That's why I had to leave Chelsea's coverage with Embrace when I moved the rest of my gang over to Trupanion. I'm blessed that the others have all been healthy pups so far.