Yesterday at 3.24pm I ordered two pairs of shoes from Zappos. I ordered with the free standard shipping service. Later yesterday I got an e-mail from Zappos saying that they had upgraded the shipping service at no extra charge.
They were scanned in at Louisville, KY at 2.05am today, left at 4.13am, arrived in Orlando at 5.53am, left Orlando at 6.18am, arrived in Melbourne at 8.05am and were out for delivery at 8.28am and delivered about 10 minutes ago.
barely 24 hours since ordering them. That is what you call great service.
I know last time I ordered from them the service was the same, super fast. Oh- and they do pay shipping both ways, so if the shoes didn't fit or I didn't like them for some reason, they pay the shipping back.
They sell more than shoes, but I have only ever ordered shoes from them.
Shoes, Clothing | Zappos.com Free Shipping