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Originally Posted by TatumsMom  Okay, gave him the lot number and SKU number and all other kinds of info off one of the bottles. Will probably never hear of what the problem is but he's sending me coupons for free 12 pk cans. I really wish I could hear what's causing this though. |
You may hear back. One company I had a problem with, there was what looked to be a foreign object in a Smart Ones meal. Couldn't figure out what it was. I called the company and they had me mail the object to them. (I had also sent a photo of it to the regional FDA office)
I got a letter back a few weeks later explaining what it was (forget what it was now, but wasn't anything harmful) and they enclosed about half a dozen coupons for free Smart Ones and also several coupons for cents off.
It pays to let the company know
