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Originally Posted by JeanieK  Oh ya had that happen many times. No one ever picks up the phone, and if they do, they don't know the answer anyway. |
it happened to me a few weeks ago. Called, someone picked up the phone, asked them a question. said they would put me through to someone in housewares. (this was about 7.40 one night). I waited and waited. The person who had answered the phone came back on the line and said that the housewares person may have gone home. I said it was a 24 hour store, so thought someone would be there. She said, they go home at 8. I said but it was only quarter to 8. She said well they are probably getting their things ready to go home.
She finally got someone from a different department to pick up the phone and all he said was "Sorry, don't think we have that"!!!!