Quote:
Originally Posted by Breezeaway  I had been feeding my yorkies Life's Abundance for several months now and I sent them an email last week just asking if they were going to make a smaller kibble for small dogs. I didn't care for their reply.
Here is the reply I got:
"No smaller kibble. Did you ever get bit by a 2 pound puppy? They have very
sharp teeth. And – studies show that big dogs like both small and large
kibble and small breed dogs like large and small kibble.
Dr. Bicks
Customer Service
HealthyPetNet
Trilogy International, Inc
(877)387-4564" |
Thanks for sharing that. I personally found it to be a bit rude of a response. Also, what studies? Compared to Acana's:
Hello _____, Thank you for your email. We have been asked by many consumers (with dogs both large and small) asking us to consider making ACANA kibble in two different sizes. At this time we have no immediate plans to change the size of the kibble but it might be something that we will consider in the future. Thank you again for your email and please contact us with any further questions or concerns that you may have. Kind regards, Diana Customer Care Champion Petfoods LP Phone: 780.939.6888 Fax: 780.939.6858