[Robin Lodal]

Originally Posted by BonBon

Well, my Floormate quit on me yesterday. Third time I'd used it and it stopped working. I called Hoover and arranged to send it back, but they're making ME pay for return shipping. When I heard that, there was no way I was letting them send me a replacement....I'll just buy one locally and if it quits I'll return it and I won't have to worry about paying shipping again.

Anyway, I was trying to pack the unit back in the box but I can't get the handle to come off. Does anyone know how to remove it? There's no way it'll fit in the box with that handle still attached.

Oh no... any ideas on what happened?