i just ordered my 2nd madan from jen. when i first got maddie i was using 1 of my old pin brushes with balls on it. i was seeing alot of hair breakage when brushing maddie, and that was not what i wanted to see while i have been trying to grow her coat out. i talked to jen and with her help decided on a very soft pin brush for maddie. since then i havent seen hardley any breakage. i just ordered a 2nd smaller brush to get to the smaller hard to reach areas. Also remember to spray the hair with water or your choice of grooming spray prior to brushing. If you talk to jen, she will help you in choosing the right brush for your furbutts hair, it has made a huge diffrence in maddies hair-----ohhh and while your there check out her bows, they are awesome!