I am so sorry Maddie had to go thru all this. How awful. And then to lose the trust of your own vet. It was very risky putting your baby under anesthesia for a second time. Personally, i would drive to the vets and grab the records, you are entitled to them. Secondly, id contact a lawyer. I understand that mistakes are made everyday, but to not own up to them is like saying that they dont even care what happened.
Please keep us updated on Maddie's health.
__________________ LD that's me  and Pasquale 
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