The email below shows where Gayle posed as a veterinarian to the Mars company. It is so sad that someone would stoop this low.
Please let me introduce myself – I am the Technical Support and Research and Development Manager for Mars Veterinary and I have recently moved into this role to replace Dr Paul Jones who has moved on to other projects within the company. I am contacting you on behalf of Mars Veterinary as I have been given your contact information regarding your recent correspondence with our customer care team.
From that correspondence I believe that you have previously sent us some Biewer Terrier blood samples (specifically XXXXXXXXXX and XXXXX), that Paul used in the research project he has been co-ordinating with Dr Gayle Pruett DVM and the Biewer Terrier breed club. It would appear from your e-mail that for some reason that Paul has not sent you a Wisdom Panel report for each of the submitted samples. I apologize for this oversight and am very happy to resolve this situation as efficiently as possible.
I will attempt to contact Paul today and discover where the sample data for this research project is and the status of it, and should be able to return a report a electronic copy of the report to you as soon as I locate the data. Being an R&D sample it is not in our normal commercial database and so our research archive will need to be searched. Unfortunately being the holiday period our team is mostly on vacation now and therefore it may take me longer than I would normally locate to find the data (I am currently travelling).
Please do not contact me if you have any further questions with regards to the Wisdom Panel MX analysis.
Yours faithfully
Dr. Neale Fretwell
Technical Support Manager,
Mars Veterinary.
Last edited by Breezeaway; 06-25-2010 at 07:26 PM.
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