Quote:
Originally Posted by 1styorkie   All,
I took KoKo to the groomers for the 1st time and I am so very upset with the company I could spit nails. They shaved him completely bald even after I told them I did not want his hair cut. The groomer proceded to tell me that she had to because his hair was matted. I informed her I knew there were some tangles in his hair because I allowed him to wear a shirt for 1 day and did not immediately come the hair so it got a little kinky. I have gotten a kink or matted hair on him loose and thought this was a professional and they would be able to do the same. I was so angry when they handed me my boy that I immediately went into a panic (screaming and yelling). They even managed to cut his body in different areas which has caused him to start licking all over like crazy. I am in the process of writing the coporate office just to state my disappointment and carelessness of the associates I dealt with. Needless to say, I'm taking ever step to learn how to groom him myself so neither one of us will have to experience this again. My baby was so glad to see me. He was shaking and peeing all over the place. It took me about an hour to get him comfortable once we got home. I cried like a baby myself and I can't believe I trusted them. I now realize why so many people choose to groom their babies on their own. I'll never go to that particular place again!!! |
Let me guess..petsmart!!!! They have the worst groomers anywhere!! You know groomers do not have to have training or a license like a hairdresser does?
Did you write a check? Cancel it! Use a CC or debit, call your bank and file a dispute, you will get your money back right away.
I dealt with them once and I refused to pay when my dogs came back to me looking like rats! I really gave them hell and then they said I didn't have to pay.. haha after I said I wasn't going to give them a dime!
Petco isn't any better... But petsmart you can watch and they are so rough with dogs, it makes me sick!