Quote:
Originally Posted by Breeze  If it was due to mats as they usually say..... I really think the groomers should instead of shaving them not do anything, then inform the owner when they return to see if the owner would perfer to comb out the knots themselves or have the dog shaved. |
i completely agree. An evaluation is suppose to be done when the dog comes into the salon. At that point the groomer needs to discuss with the owner the options they have. If the dog is worse then the groomer first thought then they should call the dog before they do anything they didn't discuss with the client at the drop off time.