...this is just bizarre. And the comment of 'you tried and that's what counts'??
IMO, doing a medical procedure on a dog without proper training borders on cruelty, no matter one's background. It may seem simple, and may be to an experienced person, but to be walked through it on the phone just boggles my mind. I mean, it's not like this was a life or death issue and you were snowed in....and for what?....to save $38?