Is there any information about shipping times on the website? Is this a custom order or something that has to be ordered from the company first? If so, it might take a little longer, but that information should be on the website so customers know upfront how long to expect to wait.
If it were me, I wouldn't wait 45 days. I'd file a Paypal dispute in 30 days. The seller will be notified and she will have to respond.
Assuming it is not a custom item, if you get a refund you can purchase the item elsewhere.
Last edited by Ladymom; 05-06-2010 at 08:18 AM.
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