I'm sorry you had a bad experience. And not one, but two.
I've been very fortunate, all of the vendors I've dealt with on YT have been excellent except one. And with that one I did eventually get the product I'd ordered so it all worked out.
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He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion. -- Author Unknown