A lot of groomers do this because they can do more dogs in one day, likely your dog isnt being worked on straight through.
I will only use groomers that do my dogs and then send them home. Armani was usually at the groomer less then 2 hours, now with Chloe they are there a little longer because she does both of them before she sends them home... but I usually drop them off around 9 or 10 and always pick them up around lunch time. I dont mind one of them sitting the crate while the other is groomed but there is no need for them to sit in a crate all day while other peoples dogs are done.
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 Armani & Chloe |