Is it possible that she came from a puppy mill? Or a byb that always kept her caged up? I assume if this is all she has known since birth, her crate at home gives her comfort as it is something she is familiar with. How old is she?
Also, I think you walking over to where she is and talking sweetly to her is helping. If she is as badly abused as you suspect it will take lots and lots of time and tlc to get her use to friendly humans, instead of the ones that I suspect locked her in a cage and forgot about her. Keep her crate door open at all times, so she sees that she can come out whenever she wants. Also, when you talk to her, try sitting on the floor near her kennel and talk to her really sweetly. Put a blankie that you slept with or a piece of clothing that has your smell in there too so she can get to know you from a distance.
I hope this helps!
__________________ Littlest JakJak 
We miss you Kaji 
|