Oh my god that same thing happened to my Timba.. he went in with long hair and came out with no hair.. I was devestated and this was last june of 2009... I guess the groomer did'nt understand what I said... He has finally grown hair back it took awhile and now his hair is just a little past his tummy .. I cant wait for it to get longer.. he was very sad when that happened.. he would run and hide all day long I wanted to choke that groomer...