[HarleyHOO]

Poor baby.... she definitely had a bad first experience. Just keep working with her on it at home, and make it fun for her. She needs to understand that grooming time with Mama is a good and loving thing. Before you're ready to groom her, try placing the brush, comb or whatever you use on the floor while you're watching TV. Let her discover them by herself and when you see her go over to them or sniff them, give her a treat and lots of praise. She'll soon learn that the brush/comb equals a treat. It's also better for it to be a gradual process and not forced upon her since she's scared. Maybe try giving her a 10 minute massage before hand too, as this always relaxes and calms my baby girl.
Speak softly and lovingly to her while you're at it. Again always a yummy treat afterwards.....

I had a really bad grooming experience with Harley the second time I took her in. Some people are there for a check and a check only and don't care about the welfare of the animals. I would think you need to be a very patient and understanding individual when grooming, and some people just aren't. I posted a reply to another thread recently which described my experience and I'm not going to post it again, because it's SO long but Harley acted strange for almost 3 days afterwards and I was so worried and upset. Finally she came around and I've since found a new groomer that she loves. Luckily, for me, she grew out of it and LOVES to be brushed now. But just be patient and persistent.

I'm not an expert, but I think word of mouth on a good groomer is far better than searching the internet. Call and ask questions. I think a good groomer is proud of their service and facility and should be willing to show you around as well as listen to your concerns. As far as food goes, that's up to you as well. I never leave Harley at the groomer for more than 2 hours. Most places allow for appointments, so I always book Harley on a Saturday morning so that I'm available to pick her up as soon as she's done. For their small size, it doesn't take that long and I just hate the idea of leaving her in a crate all day in a loud noisy "salon."
Maybe post a thread asking other members if they could refer you to a good groomer in your area??

Anyway, sorry this was so long.... I hope something I've said helps Good luck and don't worry too much. With lots of love and attention from Mama, I think she'll be fine.