I work at a bank and a lot of times with 1-800 numbers like that if you keep pressing 0 you normally get through.
The best thing to do is to go ahead and file the E form since they were unauthorized.
Nine times out of ten you will not be able to speak to a representative.
Normally the 1800 number is just the bill company other companys go through. almost like a 3rd party.
One thing you might want to do is to put stop payments out on the company's so they cant take out anymore money.
Things like that happen often.
Sorry this happen to you! |