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Old 01-09-2010, 11:22 AM   #1
KimberlySRN
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Join Date: Oct 2007
Location: California
Posts: 2,981
Sad I need help...I don't know what to do...

So...I ordered Proactiv back in May...before I even recieved it I called to make some changes. I used paypal to pay because I thought it was safer. Well..when I called in Proactiv charged me for a new product each time I called for a total of 3 times! I went to paypal and put a hold because I only authorized 1. So paypal put a hold on everything and I later made sure they released for one amount because that is the only thing I ordered.

Now...Proactiv says I still owe the money. I have already faxed and even sent my paypal reciept by certified mail. They said all I had to do was prove it, so I did and now they said it doesn't matter I have to pay it. They show in their computer that it was taken back, yet paypal shows it was released to them. What can I do? I already recieved a letter for collections! I have excellant credit especially for how young I am and I don't want to ruin it with a $50 charge. Should I just pay it and avoid this stress that has been going on for the last few months?
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