My MIL got all her granddaughters adorable leather jackets!! There are 4 girls ages 15, 15, 17, and 20. All the girls are very thin and petite, but the oldest obviously is a bit bigger. When she was shopping she called to ask what size and I told her if in doubt to get the oldest a Medium. Well they all open their packages, and they are all smalls! When the 20 year old tried it on she was obviously having trouble even getting it on, but did eventually. Standing next to the other three hers was obviously tight and short and too small. Then, MIL says, "oh good they all fit!" The jacket cannot be returned/exchanged. I didn't say anything because I didn't want to cause a problem especially since it cannot be returned, but it hurt my feelings that she didn't/couldn't/refused to realize it is too small and MIL is a skilled seamstress!!!!