[Denzilla]

We've had our 14 mo. old Toby for a year now. Yesterday I took him to Petsmart for the 7th time to have him groomed and was informed someone new was grooming him because our usual person had quit. I hung around the store and watched from out of Toby's view as I always do.As usual he was very good until she started working aroud his paws.He does'nt paticularly like that and can get a bit uppity.It's no big deal he just squirms a little...OK he squirms a lot. Anyway he gets done and I walk in to get him and the girl has a frown on her face and says in a condescending tone," He's a real handful. There will be a $6 "Special Handling" fee now and every time you bring him from now on." To which I replied,"Well,I normally tip $20 but screw that and screw you."I just thought it bad buisness since we'd never been charged extra before, As I walked out the manager that knows me tried to rectify the situation but I told him to forget it.His employee handled the situation awfully and created a tension that I'm not putting up with and I would never have him groomed there again and would probablly not shop there again. Maybe I'm overreacting but all the groomer had to do was be a little nicer about it and maybe say we'd be charged next time if it happened again.