YorkieTalk.com Forums - Yorkshire Terrier Community - View Single Post - Petsmart training...anyone have bad experience and get money back?

BanditSocks2 · 11-03-2009, 07:46 PM

I went through the puppy classes twice....once with Bandit and once this summer with Nala. Bandit's trainer was great. She was receptive to all the owners concerns, safety was always her #1 issue, and she helped with everyones "trouble spots". THe one we took this summer with Nala.... not so great. He was a nice older gentleman but it stopped there. He seemed to have a basic (VERY BASIC) knowledge of dog training but that's it, and was doing things more for "show" than anything else. Instead of practicing what we learned we'd spend the last 10 minutes of class doing a "report card" and seeing if each person passed that skill which was a waste of time. Somehow we passed the class (no thanks to his guidance) but we needed a lot of extra practice and are still practicing to get the basics. I wish I had asked for my money back, the only positive was a lot of good socialization. I believe on the contract it says if you are unsatisfied you can get your money back for any unused classes.

11-03-2009, 07:46 PM	#3
BanditSocks2 YT 1000 Club Member Join Date: Jun 2009 Location: Crofton, MD, USA Posts: 1,522	I went through the puppy classes twice....once with Bandit and once this summer with Nala. Bandit's trainer was great. She was receptive to all the owners concerns, safety was always her #1 issue, and she helped with everyones "trouble spots". THe one we took this summer with Nala.... not so great. He was a nice older gentleman but it stopped there. He seemed to have a basic (VERY BASIC) knowledge of dog training but that's it, and was doing things more for "show" than anything else. Instead of practicing what we learned we'd spend the last 10 minutes of class doing a "report card" and seeing if each person passed that skill which was a waste of time. Somehow we passed the class (no thanks to his guidance) but we needed a lot of extra practice and are still practicing to get the basics. I wish I had asked for my money back, the only positive was a lot of good socialization. I believe on the contract it says if you are unsatisfied you can get your money back for any unused classes.