Even after reading other posts about YT members angry after a Petco haircut, I still went because Milo had a good experience with his first grooming there (and only $10!) This was a different story...$60 later, and after requesting that his hygiene area and his face get 'cleaned up/trimmed' this is my sad Mr. Milo:
Before and after...I feel so bad for him, like I let him down....