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Old 09-19-2009, 06:03 AM   #53
Kimberly812
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Join Date: Aug 2009
Location: NH
Posts: 125
Default Nature's Variety response...

Here is the reply I received from Nature's Variety - a mere 4 hours after I emailed them! Now THAT is great customer service!!

Dear Kimberly,

Thanks for emailing! There are no preservatives. There are some rumors floating around about fish meal and ethoxyquin preservation. First, ethoxyquin cannot be destroyed by manufacturing conditions and any manufacturer who makes this claim is incorrect.
Secondly, most rumors of ethoxyquin and fish meal preservation are from unsubstantiated websites (http://www.woodhavenlabs.com/dogfoods.html#fish%20meal for example). The websites mentions the Code of Federal Regulations, and if you read the actual code carefully, it simply implies that fishmeal/fish scrap on a shipping vessel entering US waters/ports needs to be heavily preserved with an antioxidant, the recommendation being ethoxyquin. This applies only to fish meal that is shipped; Nature's Variety fish meal is not shipped. Our fish is frozen at sea to prevent degradation and immediately processed into a fish meal once it reaches the manufacturing facility. We have a special contract to ensure our fish meals are naturally preserved.

Third, federal law requires all preservatives to be disclosed on the ingredient panel. We are a transparent, honest, and trustworthy company and comply with all state and federal laws. We test our products for synthetic preservatives to confirm that our suppliers are selling us high quality ingredients meeting our strict specs.

Sincerely,


Customer Service
Nature's Variety
www.naturesvariety.com
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