Awe I know how you feel. The first time I took Copper in they shaved his little nose, I spcifically said, clean him up. Dont touch his face! she just couldn't resist. He looked cute, but it took so much work to grow it to where it wouldn't poke his eyes
I groom my self now, I do not want to pay someone else to mess up my dogs hair, i can mess it up my self
Ha but really both my babies have great topknots now, lots of patience but we are there. I am sorry that you have to start all over again. I def. wouldn't go back to that groomer.