I NEVER thought I would be writing this but I was in your shoes are few months back and I was , to say the least DEVESTATED!! I didnt want to take Laci to the groomers because she HATES Kennels and I dont care for them either so I found a groomer that comes to your house...she was actually at a yorkies benefit locally... well I made this appointment and was sooo excited to have her groomed right in her own home... She did ask me to leave the room because Laci wanted to jump towards me off her grooming table... anyways I put her own brush and her elastic and her bow on the counter.. told her several times ONLY A TRIM.. HER IS HER BOW.. well I came back in she cut her top know off sooooooooooo short... gave her like a visor.. I was crying and soooo sooo sad...
but I will tell you this , it has grown back pretty fast and I expect will be long again around Christmas time...
Soooo very sorry this happened to you , I know just how devastating it is!!