So i also have a newfoundland and she needed a shock trainer collar. Well it stoped working, now mind you i paid more for it at petsmart due to the package stating lifetime warrenty, i even asked salesman at petsmart about it and he said yeah they will fix or replace it for nothing the entire time i own it. Cool, now i called today due to it not working after i changed batteries and check everything over, so i want them to replace or fix it. They stated it was a limited lifetime warrenty and mine isnt covered? Really package states limetime and now they want $80 just to send it to them so they can tell me what is wrong. the $80 doesnt cover them fixxing it, and i also have to send them prepaid shipping for them to ship it back to me? Please read this package and tell me ifi am wrong.. any input would be great, also i dont use it on the dog she knows when it is on what it will do and she just needs to wear it.. I am not abusive..LOL..
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