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Originally Posted by Peabody  This is a link to the Federal Trade Commission's website discussing its rules regarding internet orders. Rules include when refunds must be made, including when shipment is delayed or a buyer cancels.
The Act is titled "Mail or Telephone Order Merchandisse Rule"; but, it applies to internet sales (as you'll see in the discussion--and in recent cases in which it was applied). A Business Guide to the Federal Trade Commission’s MAIL OR TELEPHONE ORDER MERCHANDISE |
Are dogs considered "merchandise" like that?