I hate it when people are like that. Maybe she had a bad day and for that I'm sorry, but it's no excuse. I have done that before, but I felt so bad that I called them back and apologized. I felt horrible. I'm glad you decided to go to your regular vet. You'll feel so much better with less stress from worrying. I agree, I think I would call and ask for the supervisor or perhaps, better yet, write a letter to someone in charge regarding the type of treatment you received. That woman needed to have better manners and explain the process to you instead of leaving the message that she did. No excuse. |