Quote:
Originally Posted by Peabody  Take some good close-up pics of the dog's feet right away (both feet and the whole dog), to prove that the pics are of the dog they groomed. Then contact the Los Angeles Better Business Bureau to file a complaint.
Sounds convincing that they nicked your dog's feet. It would be unlikely that both back feet would be injured by accident some other way (one maybe, but not both). When a dog comes back from the groomers with both back feet nicked, there's not another good explanation.
I agree about learning to groom your dog yourself. I started doing that many years ago because my poodle would come out trembling after being groomed. |
I second this advice as to help another unsuspecting customer/puppy at the hands of a Groomer such as this. Sometimes telling the truth is a hard lesson to learn for a business...but, oh how it can be a customer service asset if you learn to practice it! Shame on that groomer!
Also...I too, am a lay-groomer for ALL my girls now. It wasn't that I had a terrible groomer experience but, when Bella was diagnosed with Collapsed Trachea I decided it might be safer for me to do it myself. I didn't want to risk having her neck in one of those loops on the grooming table unless I was there doing it myself. So...I bought a table top grooming table and gathered up all my supplies for less than a $100 and just started saving myself the worry of Bella's neck getting injured plus, about $900/year!
