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Old 08-04-2009, 11:46 AM   #1
lovemyalfie
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Join Date: Jul 2008
Location: Los Angeles CA
Posts: 169
Default I'm so upset and need to vent

I'm in the midst of a conversation with the owner to a doggy daycare/grooming facility where I had my dog groomed yesterday. I noticed that he had nicks on the top of his back paws (I originally posted this in the grooming section earlier today). The owner and groomer are flat out denying it happened there, and the owner is not offering me any sort of apology. He told me I can bring my dog back for another grooming to show they do not nick the dogs....my trust has been lost and I have no clue what I can do next. I was very happy with the services at this facility until yesterday. Now I am angry and unsure of what to do. I need resolution. I'm so angry they hurt my dog.
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