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Originally Posted by Peabody  This is a link to the Federal Trade Commission's website discussing its rules regarding internet orders. Rules include when refunds must be made, including when shipment is delayed or a buyer cancels.
The Act is titled "Mail or Telephone Order Merchandisse Rule"; but, it applies to internet sales (as you'll see in the discussion--and in recent cases in which it was applied). A Business Guide to the Federal Trade Commission’s MAIL OR TELEPHONE ORDER MERCHANDISE |
Peabody that is so great of you to find this. I hope Jenn is Vegas sees this and I am so sorry that all of you had to go through all of this.
I must be the only one that was not in the least impressed with the website and even the first page had red flags but we all live and learn. The first puppy I ever bought with my own money was from a pet shop so as time goes by you learn more.
I hope we can do something to stop this woman, I do think this thread has really helped and we should keep bumping it up.