I'm glad you received your order, so they never replied to your email at all?
It is so hard to trust small businesses selling on the web because of how many dishonest people are out there. I try my best to be careful, but don't really know what it is we really need to know to be careful. I honestly will not pay by money order ever, for anything.. no matter how well known the business is. That leaves absolutely no way to get your money back if someone is scamming or dishonest
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I don't know whats up with these dog clothing stores they all are pretty much horrible. Im a big consumer. And have bought dog clothes from pretty much everywhere. And www.moderntails.com have rude people working for them and they never want to return stuff for you and will charge you huge fee to if they do let you return stuff . i just used www.funnyfur.com a few days ago and they gave me a leash that doesnt work right and they are giving me a big stink and wont exchange it for me they have horrible customer service. All these stores charge so much for there clothes and have bad customer service i dont know how they are all still in business.
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I took a look quickly at funnyfur and WOW look at there terms of service agreement.... I don't think I would do business with them just based on some of the stuff they are written in there.