They make alot of money off of people who think like you. So if you didn't know the 2pm cut off so you're cut off. It may or may not do any good to appeal, I wonder how many other people didn't see/know about the cut off time? Do they need to make it easier to find/read? I agree with your husband you may not win the appeal, and only be a thorn in their side for awhile. But while you are there be the best thorn you can be!
__________________ Mammadoodle to my Yorkiedoodle Barney and our crazy cat Ms. Sassy Pants.  RIP Audrey-Belle 
Within the heart of every stray lies the singular desire to be loved |