I would definelty contact a news station, the Better Business Bureau, and a lawyer friend if you have one. I'm sure someone here on YT knows something about law. I wonder why you went back to the same company after the first time? Whenever I am not happy with a company even if it's not their fault, i don't give them my business.
__________________  The T.U.B. Pack! Toto, Uni, & Bindi
RIP Lord Scrappington Montgomery McLimpybottom aka El Lenguo the Handicapped Ninja 10-12-12 
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