Quote:
Originally Posted by yoon714  I think it was her not so professional attitude toward the customers. It could have been a win win situation if she handled with not offending the customer and both the buyer and seller would have been happy. Then the buyer would have still bought from her again and also have good feelings about the buyer. I guess spending money for something defected(not the buyer or seller faults) can get someone upset. It ended up with negative feelings and the buyer losing another customer. This could have been prevented I htink |
B*I*N*G*O!
If you read my email about the defective clothing, I think it's pretty obvious that I wasn't upset. I was just asking if it's normal for this to happen to that particular line of clothing because I wanted her to be aware. Gillian has given me some nice deals for placing large orders in the past and she has allowed me to go to her home and pick up my purchases, which was a major advantage to me because I could see the items in person and it saved me $ on shipping. Her response to my enquiry about the gems falling off is what through me off. It is the way she treated me that has me the most upset. I don't feel that it was very professional or called for.
