hmmm i am kind of surprised at the responses to this thread
shaunna did not say anything bad about the seller. she was just unhappy about this particular experience. i understand it is any sellers right to refuse service to any customer (just as it is every customers right to purchase or not purchase from any seller) but i do think shaunna was expecting anything extraordinary. i would be VERY unhappy if my clothes started to fall apart after the 1st wear too.
and it did not seem like she was being a problem customer in any way. perhaps the seller is just going through a hard time due to the loss of her furbaby and is not thinking the way she normally does. i know during times of grief it is hard thinking logically and level headedly because your emotions are all over the place.
in any event, i hope this situation is resolved
