Okay here is the inside scoop about groomers (I'm one).
1. when people say "puppy cut" it is not really a style and means different things to different people. Some will cut short others will leave long, but there is NOT a specific length.
2. when wives send the husband with the dog, it usually doesn't go well. Because the husband "most of the time" could care less about what the dog looks like. You tell your husband one thing but it gets translated to the groomer as another thing all together. I know first hand, because I will question the husband so much they usually say "I don't know just call my wife, and she can tell you what she wants." And when I make the phone call the wife is saying something different then what the husband told me. The men just want to drop the dog off, sign the paper, and leave as quick as possible.
3. and then of course there are groomers who just don't know what they are doing and don't really care, because it is all about the money. Thats when you end up with a shaved dog. It's the style that takes the least amount of time, therefore they can do more dogs that day and that means more money.
Here are the ways things go smoother:
1. If you are not going to drop the dog off yourself: send a note, have the groomer call you, have a picture, and/or make sure the person dropping the dog off knows exactly what you want and do not want. Explain fully what you want to the groomer, saying "just cut a little bit, or just trim it up" more then likely is going to get you something you don't want. A trim to me is just shaping up the dogs hair and cutting off the scraggly hairs. A trim to someone else is cutting off 1/4 - 1/2 inch all over.
2. the most important find a good groomer, one who cares. Don't just pick one out the phone book. Word of mouth is great and you can ask here on YT or on
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