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Old 03-26-2009, 12:06 PM   #29
Nikki+2
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Join Date: Mar 2006
Location: Florida
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Julia, this might help you too. Basic Troubleshooting

# Close down Firefox completely: At the top of the Firefox window, click the File menu, and select the Exit menu item.Close down Firefox completely: On the menu bar, click the Firefox menu, and select the Quit Firefox menu item.Close down Firefox completely: At the top of the Firefox window, click the File menu, and select the Quit menu item.
# In Windows, click Start, open the All Programs list, and navigate to the Mozilla Firefox folder. In the Mozilla Firefox folder, select Mozilla Firefox (Safe Mode).

# In the Firefox Safe Mode dialog, click to put a check mark by Reset all user preferences to Firefox defaults and Reset toolbars and controls.
# To apply your changes, click Make Changes and Restart.
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