We at YorkieTalk have always believed in allowing members to post reviews, positive or negative of any product seller or breeder or vet. We also do allow product sellers, breeders, or vets to respond to any complaints or problems as well. Members are encouraged to try to work out any differences they may have with another member or seller via PM or email first if possible.
There have been times in the past where a popular and "good" seller has stopped being a "good" seller, and it is important that we allow members of our community to notify one another when such an occurrence happens. That is why we allow reviews and we allow sellers to respond. There have also been times when sellers have not responded to complaints from buyers, but a public thread has helped resolve the complaint. |